Brand FAQs:
Step 1: Click on the Category of your choice.
Step 2: Click on ADD TO CART.
Step 3: Click on BUY NOW.
Step 4: Click on CHECKOUT where you must complete the details of your order and place your order successfully.
If you have any further questions, you can call our helpdesk at +917900888844 or chat with us using the Live chat at the bottom of your screen.
Just add all the products you wish to buy into your shopping bag and then complete your order. This way you can save on any additional shipping and COD charges!
For all Pre-paid orders, once you place your order, your confirmation status will be automatically updated in your Account section. If your chosen mode of payment for that order is Cash on Delivery, you will get an email and SMS on your registered contacts asking you to reply with a ‘YES’ to confirm your order. Once you have confirmed ‘YES’, you will get a confirmation email and SMS on your registered email address and mobile number respectively.
Yes, you can leave items in your cart, however, the price and availability of these products will be reflected on a real-time basis. Hence, there is a possibility that the product may go out of stock or the offer on the product may expire from the time you added it to your cart.
No, you are not required to make an account. However, for a better shopping experience, you are requested to open an account on our website. You can enjoy rating and reviewing our products as per your experience, you can also check your previous orders that are pending and also be able to cancel and refund if you may want so.
Yes, we are happy to take your order over the telephone. You can call our helpdesk at +917900888844 or chat with us using the Live chat at the bottom of your screen. There may be certain products and promotions not available when ordering over the phone but we will try our best to advise on suitable substitutes.
You can pay for purchases using Cash on Delivery, Debit, Credit card, net banking, or Paytm.
We use Razorpay, Cashfree Secure payment gateway for all card payments and also for Netbanking. These are standard secure payment methods so that we can ensure that all your online transactions with us are processed in an extremely safe manner. The 3D secure password is an additional password that you’ll be asked to enter after in your card details on the payment page. You’ll be redirected to your individual bank’s page where you’ll have to enter the Verified by Visa password for Visa cards or SecureCode password for MasterCard cards. Your card-issuing bank will give this password to you and you should have this password before shopping on our site.
The COD facility is available for India orders only. When you are entering your payment details at the checkout page, you can click on Cash on Delivery as the payment method.
Due to the limitations of the couriers we use, COD is not yet available for all pin codes in India. During the checkout process, you can use our pin code finder to check if the COD facility is available for your delivery address.
There’s no specific charge to avail of COD on any order. However, there is a flat shipping charge of Rs. 70 if your total order value is less than Rs. 599.
We dispatch most orders within 24 hours (i.e. excluding Sundays and public holidays). You can track your order from your Account section to get an update on where your order is. For your convenience, there is a Track Your Order tab which allows you to see the exact status of your order in real-time.
We believe strongly in our products and their quality and want you to be completely happy with your purchase. If you are disappointed in any way we would like to know. Please see our Returns and Refunds Policy.
Cancellation is only allowed before shipment: You may cancel your order by going to your Account section and clicking on cancel the order.
Product FAQs:
Yes, Pure Shilajit can be used by both men and women.
1/4th of the spoon, twice daily with milk/almond milk if lactose intolerant, before breakfast and dinner. If someone has gastric issues, recommend consuming after meals
Yes, Veda & Grace™ Shilajit is of genuine quality. It is ISO, GMP & AYUSH Certified. Every order contains a lab report in it.
Yes, Veda & Grace™ Pure Himalayan Shilajit is a vegetarian product.
The Veda & Grace™ Pure Himalayan Shilajit has a life of 3 years from the date of manufacturing.
Shilajit takes ~3 months to show 100% optimal results.
There are no known side effects associated with the product apart from ingredient allergies when consumed in the prescribed dosage as per pack instructions and PDP. All consumption instructions are mentioned prominently on the PDP. We have also researched data on the safety of Shilajit even at high doses and the paper is attached for your perusal. (https://www.ncbi.nlm.nih.gov/
pmc/articles/PMC3609271/)